🆕 Latest Updates – 2025 🚀

🚀 April 2025 Updates – Smarter Inbox, Better Filters, More Control! 💬

We’re excited to roll out a batch of improvements, fixes, and powerful new features to enhance your live chat and automation experience!

📅 22nd April 2025 – Real-Time Enhancements

✅ 💬 Typing Indicator in Shared Inbox
Now see when agents or customers are typing in real-time — added for both general chat and Facebook chats inside Shared Inbox.

✅ 🛠️ Comment Automation
Improved credit management – credit issue in comment automation resolved.

📅 21st April 2025 – Major Fixes & Feature Upgrades

🛠️ Fixes:

✅ Live Chat Filter Fixes – Resolved issues with Unread, Archived, Blocked, Resolved filters in Shared Inbox.

✅ Razorpay Recurring Payment – Issue fixed for better subscription flow.

✅ WhatsApp Catalog Checkout (iPhone) – Mobile bug resolved.

✅ Reply Template & Settings – JS-related issues now fixed.

✅ API Stability – Force logout & WhatsApp user input flow (Google Sheet fetch) issues resolved.

✅ Shared Inbox:

  • Fixed canned response errors.
  • Solved advanced access issue.
  • Fixed Join Chat issue.

🆕 New Features:

🗓️ Date-Based Filtering in Shared Inbox – Sort and manage conversations more efficiently.

🔐 Social Login – Now users can log in via Google or Facebook.

🛡️ Security Upgrades:

    Two-Factor Authentication (2FA) enabled.

    Cloudflare Captcha integration for enhanced security.

🏷️ WhatsApp Label Management API – Assign or remove labels easily via API.

🌙 Dark Mode in Shared Inbox – Eye-friendly interface added.

📢 Reseller Announcement System – Broadcast updates within your reseller network.

📈 Improvements:

💳 Razorpay Subscription Payments – More reliable and consistent.
📥 WhatsApp Catalog CSV Export – Download product data with ease.
🗂️ Canned Responses – Enhanced UI and response management.
👥 Advanced Access in Shared Inbox – Better control over who sees what.
🧑‍💼 Filter Conversations by Assigned Agent – Enhanced filtering for team-based workflows.

📅 16th April 2025 – Major Fixes & New Additions

🛠️ Fixes:

✅ JS Issues Resolved – Fixed JavaScript issues in Reply Template and Settings.
✅ 🔐 API Fixes – Resolved force logout API issue.
✅ 📄 WhatsApp Google Sheet Integration – Fixed data fetch problem in User Input Flow.
✅ 💰 Razorpay – Fixed conversion rate mismatch issue.
✅ 📩 Shared Inbox:

  • Canned response bug fixed.
  • Advanced access issue resolved.
  • Join Chat” feature now functions smoothly.

🆕 New Features:

🌐 Two-Factor Authentication (2FA) – Enhanced account security.
🛡️ Cloudflare Captcha Integration – Better protection against bots and spam.
🏷️ WhatsApp Assign/Remove Label API – Easily manage subscriber tags.
🌙 Shared Inbox Dark Mode – Eye-friendly interface option.
📢 Announcement System for Resellers – Broadcast important messages platform-wide.

🔧 Improvements:

💳 Razorpay Subscription Payment Flow – More reliable and streamlined.
📥 WhatsApp Catalog CSV Export – Easily download and manage product data.

📅 13th April 2025 – UI & Functional Enhancements

✅ User List Design – Cleaner, modern interface.
✅ Canned Response Improvements – Better response management.
✅ Shared Inbox Access Control – Enhanced role-based visibility.
✅ iPhone WhatsApp Catalog Fix – Checkout issue resolved for iOS users.

📅 8th April 2025

🛠️ Shared Inbox Agent Filtering – Easily filter conversations by assigned agent.

📅 6th April 2025

🔁 Flow Builder Recursive Support – Now supports recursive connections for more dynamic automations.

📅 March 2025 Recap

20th March 2025

✅ Agent-Based Chat Filtering – Chats can now be filtered by assigned agent for better workflow management.

📅 9th March 2025 – Bug Fixes & Improvements

🛠️ Fixes:

✅ 🔔 Live Chat Notification – Resolved Access Denied issue.
✅ 💬 Comment Automation – Cron job added for better functionality.
✅ 🎛️ Live Chat UI Fixes:

  • Fixed extra button display issue in Live Chat.
  • Added bot name in the shared-inbox subscriber list for better visibility.
  • Resolved postback reply button issue.
  • Fixed pusher send-time media icon issue.
    ✅ 🚀 AI Assistant:
  • Resolved after-save redirect route issue.
    ✅ 📑 Design & Functionality Fixes:
  • Fixed template design issues for a better user experience.
  • Resolved Join Chat issue and improved design.
  • Inserted private reply data into Live Chat for smoother interactions.
  • Implemented double-check for usage log inserts.
    ✅ 📌 Facebook & Instagram Fixes:
  • Added message_tag support for Facebook & Instagram.

🆕 New Features & Enhancements:

✅ 🎯 Direct Subscriber Access via URL – Open targeted subscribers directly in All Chat using a unique URL.
✅ 📊 Google Sheet & HTTP API Integration – Added content for better clarity and usability.
✅ 👥 “Join Agent” Progress Button – Enhanced Live Chat workflow with a progress button for agents joining conversations.

💡 Stay updated with the latest features! More improvements coming soon. 🚀

📅 5th March 2025 – Latest Features & Integrations

✅ 🌐 Omni-Channel Shared Inbox 📩
Manage all your conversations across WhatsApp, Facebook, Instagram, Telegram, and Webchat from a single unified inbox—making communication faster and more efficient.

✅ 🤖 Website Chatbot
Engage visitors instantly with an AI-powered chatbot that provides real-time support, lead generation, and automation for your website.

✅ 📲 Connect WhatsApp Business App
Easily integrate and manage your WhatsApp Business App for smooth interactions, automation, and customer engagement.

✅ 💬 Comment Automation for Facebook & Instagram
Automate responses to comments and messages on Facebook Messenger & Instagram to boost engagement and enhance customer support.

✅ 💳 Razorpay for Recurring Subscriptions (Wabots Resellers Only)
Wabots resellers can now accept recurring payments via Razorpay, ensuring seamless and automated subscription management.

January 2025 Recap

📅 January 2025

🔥 28th January 2025

  • 🎥 New Feature: Audio & Video reply for Instagram DM bot is now supported.

⚡ 6th January 2025

  • 🆕 Webchat Updates:
    • 💬 Live chat Block/Resolve option added.
    • ⚡ Canned response support added.
    • 🎯 Custom field display & assignment feature added.
    • 🔄 Auto-subscriber delete option introduced.
  • 🆕 WhatsApp & Meta Updates:
    • 📜 Live chat caption text added.
    • 🔗 Meta & Telegram live chat custom fields added.
    • ✍️ Signature Message and Join Chat feature implemented.
    • 📋 Dynamic List creation for WhatsApp interactive messages.
  • 🛠️ Fixes & Improvements:
    • ✅ Webchat input flow issue fixed.
    • ✅ WhatsApp live chat audio conversion issue resolved.
    • ✅ Webchat wallpaper loading issue fixed.
    • ✅ WhatsApp abandoned cart WP plugin download issue fixed.
    • ⚡ AI training API error display improved.
    • 📂 WhatsApp live chat clear chat history option added.

🚀 2024 Updates

📅 December 2024

🔥 17th December 2024

  • 🆕 New Features:
    • 📊 Google Sheet Data Fetch campaign settings.
    • 🔄 After WhatsApp flows form submission, HTTP API can be triggered.
    • 🤖 Train AI Chatbot with full content (FAQ, URL, File).
    • 💰 New Payment Gateway: Edahab Payment Gateway integration.
    • 🎥 WhatsApp Live Chat Drag & Drop media upload, Audio & Video embed support.
  • 📈 Improvements:
    • 🔍 Outbound webhook now contains subscriber messages.
    • 🗂️ Improved WhatsApp Flows Custom Field Assignment.
    • 📢 Filter subscribers by multiple labels.
    • 🔄 Reseller Agency users can download user lists with phone numbers.
  • 🛠️ Fixes:
    • ✅ Telegram bot now correctly displays first & last name in messages.

📅 November 2024

🚀 13th November 2024

  • ✅ Broadcast Delivery Failure Resend option added.
  • 📋 WhatsApp Flow Final Reply issue after edits fixed.
  • ⚙️ Interactive Button & List Custom Variable support improved.

🆕 10th November 2024

  • 🔎 WhatsApp Live Chat Advanced Search added.
  • 🎤 WhatsApp Live Chat canned response shortcut (/ typing trigger).
  • ✅ WhatsApp media & template issues fixed.

📅 October 2024

🚀 3rd October 2024

  • 🆕 New Integrations:
    • 📊 Google Sheet Integration for bot signup & catalog.
    • 🛍️ WooCommerce Abandoned Cart Recovery Plugin.
    • 🏗️ Carousel Template Support for WhatsApp.
    • 🌍 Multi-language AI Translation using Google (Reseller).
  • 🔄 Live Chat Enhancements:
    • ✅ Agent Real-Time Availability update.
    • 📩 Live Chat Follow-Up Messages & Notifications.

📅 July 2024

🔥 31st July 2024

  • 🆕 WhatsApp Live Chat Specific Message Reply feature added.
  • 🎙️ WhatsApp Live Chat Audio to Text Conversion introduced.

🚀 25th July 2024

  • ✅ WhatsApp Assign Custom Fields to Subscribers API added.
  • 🛠️ WhatsApp Flow Webhook Report Error Fixed.

📅 Earlier Updates

  • 📅 April – June 2024: Multiple WhatsApp and Webchat live chat improvements.
  • 📅 March 2024: AI chatbot and Google Sheets integration introduced.
  • 📅 February 2024: WhatsApp API performance improvements.
  • 📅 January 2024: Reseller Agency Features & Payment Gateway Updates.