Latest Updates β 2025 
9th March 2025 β Bug Fixes & Improvements
Fixes:
Live Chat Notification β Resolved Access Denied issue.
Comment Automation β Cron job added for better functionality.
Live Chat UI Fixes:
- Fixed extra button display issue in Live Chat.
- Added bot name in the shared-inbox subscriber list for better visibility.
- Resolved postback reply button issue.
- Fixed pusher send-time media icon issue.
AI Assistant:
- Resolved after-save redirect route issue.
Design & Functionality Fixes:
- Fixed template design issues for a better user experience.
- Resolved Join Chat issue and improved design.
- Inserted private reply data into Live Chat for smoother interactions.
- Implemented double-check for usage log inserts.
Facebook & Instagram Fixes:
- Added message_tag support for Facebook & Instagram.
New Features & Enhancements:
Direct Subscriber Access via URL β Open targeted subscribers directly in All Chat using a unique URL.
Google Sheet & HTTP API Integration β Added content for better clarity and usability.
“Join Agent” Progress Button β Enhanced Live Chat workflow with a progress button for agents joining conversations.
Stay updated with the latest features! More improvements coming soon.
5th March 2025 β Latest Features & Integrations
Omni-Channel Shared Inbox
Manage all your conversations across WhatsApp, Facebook, Instagram, Telegram, and Webchat from a single unified inboxβmaking communication faster and more efficient.
Website Chatbot
Engage visitors instantly with an AI-powered chatbot that provides real-time support, lead generation, and automation for your website.
Connect WhatsApp Business App
Easily integrate and manage your WhatsApp Business App for smooth interactions, automation, and customer engagement.
Comment Automation for Facebook & Instagram
Automate responses to comments and messages on Facebook Messenger & Instagram to boost engagement and enhance customer support.
Razorpay for Recurring Subscriptions (BotSailor Resellers Only)
BotSailor resellers can now accept recurring payments via Razorpay, ensuring seamless and automated subscription management.
January 2025
28th January 2025
New Feature: Audio & Video reply for Instagram DM bot is now supported.
6th January 2025
Webchat Updates:
Live chat Block/Resolve option added.
Canned response support added.
Custom field display & assignment feature added.
Auto-subscriber delete option introduced.
WhatsApp & Meta Updates:
Live chat caption text added.
Meta & Telegram live chat custom fields added.
Signature Message and Join Chat feature implemented.
Dynamic List creation for WhatsApp interactive messages.
Fixes & Improvements:
Webchat input flow issue fixed.
WhatsApp live chat audio conversion issue resolved.
Webchat wallpaper loading issue fixed.
WhatsApp abandoned cart WP plugin download issue fixed.
AI training API error display improved.
WhatsApp live chat clear chat history option added.
2024 Updates
December 2024
17th December 2024
New Features:
Google Sheet Data Fetch campaign settings.
After WhatsApp flows form submission, HTTP API can be triggered.
Train AI Chatbot with full content (FAQ, URL, File).
New Payment Gateway: Edahab Payment Gateway integration.
WhatsApp Live Chat Drag & Drop media upload, Audio & Video embed support.
Improvements:
Outbound webhook now contains subscriber messages.
Improved WhatsApp Flows Custom Field Assignment.
Filter subscribers by multiple labels.
Reseller Agency users can download user lists with phone numbers.
Fixes:
Telegram bot now correctly displays first & last name in messages.
November 2024
13th November 2024
Broadcast Delivery Failure Resend option added.
WhatsApp Flow Final Reply issue after edits fixed.
Interactive Button & List Custom Variable support improved.
10th November 2024
WhatsApp Live Chat Advanced Search added.
WhatsApp Live Chat canned response shortcut (
/
typing trigger).WhatsApp media & template issues fixed.
October 2024
3rd October 2024
New Integrations:
Google Sheet Integration for bot signup & catalog.
WooCommerce Abandoned Cart Recovery Plugin.
Carousel Template Support for WhatsApp.
Multi-language AI Translation using Google (Reseller).
Live Chat Enhancements:
Agent Real-Time Availability update.
Live Chat Follow-Up Messages & Notifications.
July 2024
31st July 2024
WhatsApp Live Chat Specific Message Reply feature added.
WhatsApp Live Chat Audio to Text Conversion introduced.
25th July 2024
WhatsApp Assign Custom Fields to Subscribers API added.
WhatsApp Flow Webhook Report Error Fixed.
Earlier Updates
April β June 2024: Multiple WhatsApp and Webchat live chat improvements.
March 2024: AI chatbot and Google Sheets integration introduced.
February 2024: WhatsApp API performance improvements.
January 2024: Reseller Agency Features & Payment Gateway Updates.